Privacy Policy

Last updated: December 30, 2023

1. Information Collection

We collect and process information necessary to provide our print shop management service:

  • Account information (business details, user accounts)
  • Order and production data
  • Customer information you provide
  • Payment and financial records
  • Usage information and analytics

2. How We Use Information

We use this information to provide our service, process orders, handle payments, improve our platform, and ensure security. This includes using AI technology to optimize images and analyze production data.

3. Information Sharing

We share information with:

  • Service providers that help us operate our platform
  • Quickbooks (when you enable integration)
  • Payment processors for handling transactions
  • When required by law or to protect rights

4. Data Security

Your data is stored securely on US-based servers with industry-standard encryption. We implement strict access controls and regular security audits to protect your information.

5. Your Rights

You have the right to:

  • Access and export your data
  • Update incorrect information
  • Request deletion of your data
  • Manage integration permissions

6. Updates to Privacy Policy

We'll notify you of significant changes to this policy through our platform and via email.

7. Contact Us

For privacy questions or concerns, contact us at privacy@rastr.ai