Deleting your Rastr data

This page covers Rastr on the web and the RastrAI: Print Shop Management apps for Android and iOS.

How Rastr accounts work

Rastr is used by print shops. A shop signs up on the web, and the shop's account holds its users, customers, orders and documents. The mobile apps only let existing users sign in; accounts are not created in the apps.

Delete your user account

Email privacy@rastr.ai from the email address you sign in with, and tell us the shop you belong to. We confirm the request with your shop's owner before deleting, because your account belongs to the shop.

Delete your shop's account

The shop's owner can ask us to delete the whole shop account, with all of its users and data. Email privacy@rastr.ai from the owner's email address with the shop's name. We confirm the request before deleting anything.

Questions

See our Privacy Policy, or contact us at privacy@rastr.ai.