How to run your shop on rastr.
Start with the quick start, or jump to the part you need.
Getting started
- Introduction
rastr is software for print shops. See how quotes, sales orders, the job board, invoices and receipts fit together, from the first quote to a paid job.
- Quick start
Sign up free, add your company details, products and team, set up your job board columns and send your first quote, in six steps.
- Core concepts
The records rastr keeps and how each becomes the next: quote, sales order, invoice and receipt, line items as jobs, and the three user roles.
- Plans and limits
What the Free, Starter and Business plans include, what counts toward each limit, what happens when you reach one, and what happens if you stop paying.
Features
- Quotes
What a quote holds, its statuses, sending it by email or as a PDF, how the customer accepts online, and turning it into a sales order.
- Sales orders
What a sales order holds, its statuses from draft to completed, invoicing it to start production, the tracking link, and what voiding an order does.
- Order management
The order flow in rastr: write a quote, convert it to a sales order, invoice it to number the jobs, and record payments against the invoice.
- Customer proofing
Send artwork by link, let the customer approve or ask for changes on each piece, and see every answer on the job. Included on every plan.
- Production
How invoiced orders become numbered jobs on the job board, how columns and assignments work, and how rastr warns you about jobs running late.
- Assistant
What the rastr assistant can read, how it follows each role's permissions, how many questions each plan includes, and the MCP connector on Business.
- Mobile apps
The rastr apps for iPhone, iPad and Android: where to get them, signing in with your web account, billing on the web, and rastr in the browser.
- QuickBooks
Connect rastr to QuickBooks Online on the Business plan: which customers, products, invoices and payments sync, what stays in rastr, and the setup.
Guides
- Working with quotes
Create, send and convert a quote.
- Working with sales orders
Run a sales order from draft to done.
- Invoices and payments
Invoice an order and record payments.
- Using the job board
Move jobs, assign them and set up columns.
- Reports
What the dashboard shows each role, and the Reports page for admins: sales, top customers, products and printers for a day or a period, also as a PDF.
Help
- Questions
Answers to common questions about rastr: what it costs to start, user roles, quotes and orders, proofing, the job board, QuickBooks, the apps and support.
- Troubleshooting
Fixes for common problems in rastr: signing in, screens your role can't open, plan limits, jobs that won't move, locked documents and QuickBooks errors.
- Changelog
What changed in rastr, newest first: the Free, Starter and Business plans, user deactivation, customer proofing and online quote acceptance.