Docs

How to run your shop on rastr.

Start with the quick start, or jump to the part you need.

Getting started

  • Introduction

    rastr is software for print shops. See how quotes, sales orders, the job board, invoices and receipts fit together, from the first quote to a paid job.

  • Quick start

    Sign up free, add your company details, products and team, set up your job board columns and send your first quote, in six steps.

  • Core concepts

    The records rastr keeps and how each becomes the next: quote, sales order, invoice and receipt, line items as jobs, and the three user roles.

  • Plans and limits

    What the Free, Starter and Business plans include, what counts toward each limit, what happens when you reach one, and what happens if you stop paying.

Features

  • Quotes

    What a quote holds, its statuses, sending it by email or as a PDF, how the customer accepts online, and turning it into a sales order.

  • Sales orders

    What a sales order holds, its statuses from draft to completed, invoicing it to start production, the tracking link, and what voiding an order does.

  • Order management

    The order flow in rastr: write a quote, convert it to a sales order, invoice it to number the jobs, and record payments against the invoice.

  • Customer proofing

    Send artwork by link, let the customer approve or ask for changes on each piece, and see every answer on the job. Included on every plan.

  • Production

    How invoiced orders become numbered jobs on the job board, how columns and assignments work, and how rastr warns you about jobs running late.

  • Assistant

    What the rastr assistant can read, how it follows each role's permissions, how many questions each plan includes, and the MCP connector on Business.

  • Mobile apps

    The rastr apps for iPhone, iPad and Android: where to get them, signing in with your web account, billing on the web, and rastr in the browser.

  • QuickBooks

    Connect rastr to QuickBooks Online on the Business plan: which customers, products, invoices and payments sync, what stays in rastr, and the setup.

Guides

Help

  • Questions

    Answers to common questions about rastr: what it costs to start, user roles, quotes and orders, proofing, the job board, QuickBooks, the apps and support.

  • Troubleshooting

    Fixes for common problems in rastr: signing in, screens your role can't open, plan limits, jobs that won't move, locked documents and QuickBooks errors.

  • Changelog

    What changed in rastr, newest first: the Free, Starter and Business plans, user deactivation, customer proofing and online quote acceptance.