Guides for running a print shop.

Cost plus margin with a worked example, and the costs shops forget.

What goes on a quote so the customer can say yes and nobody argues later.

How to get a clear yes on artwork and keep the answer with the job.

The fields a job ticket needs on the shop floor, ready to copy.

Step by step: create a quote, set an expiry date, email it with a link to accept online, record the answer and turn the quote into a sales order.

Step by step: start an order from a quote or from scratch, check it, invoice it to start production, send the tracking link and change it safely.

Step by step: create the invoice from the order, send it, record a deposit and the balance as receipts, read a payment slip photo and fix a wrong payment.

Step by step: move jobs between columns, assign them, add notes, files and proofs, set up your own columns, and get alerts for jobs that sit too long.