Customer proofing
Send artwork for approval and see each answer.
Proofing gets the customer's yes on the artwork before anything is printed, without email threads or chat screenshots.
Send a proof
- Open the job and add a proof. Upload one file for each piece the customer has to check, for example the front and the back.
- Release the proof. rastr makes one short link for the whole set.
- Send the link by email, or copy it into a message to the customer.
What the customer sees
The link opens on any phone or computer, with no account to make. The customer looks at each piece and approves it or asks for changes. A piece sent back needs a comment. They answer every piece before they send, so you never get half an answer.
When they answer
The person assigned to the job and the order's sales reps get a notification right away, and the answer shows on the job. If any piece is sent back, the whole proof counts as a change request.
Links
A proof link works for 180 days from the day you release it. If a link went to the wrong person, revoke it. Once the customer has answered, the answer cannot be changed through the same link. To ask again, send a new version.