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Features

Production

Production is where invoiced orders become jobs on the job board.

Updated

Overview

Production runs on the job board. When you invoice a sales order, each of its line items becomes a numbered job. You drag jobs between columns, and everyone sees the change as it happens.

The job board

  • Columns are yours. A new shop starts with Pre-press, In Progress and Completed. Admins add, rename and recolor them in Company Settings, Other Settings, and pick the done column.
  • Backlog holds jobs that have not been put in a column yet.
  • Only orders in progress show their jobs on the board.
  • Assigned to me narrows the board to your own jobs.
  • Search finds a job by its details.

On each job

  • The product, quantity and the details from the order.
  • The person it is assigned to.
  • Notes and attachments, including customer artwork.
  • The proofs you sent and the customer's answers. See Customer proofing.
  • A history of each move, with who made it and when.

Staying ahead of late jobs

Each day rastr checks for jobs that have sat in one column too long and notifies the production managers and sales representatives on the order. The dashboard shows active jobs, jobs completed today and this week, overdue jobs, and an at risk list based on how long jobs usually take in your shop.

Jobs and the Free plan

The Free plan allows a set number of jobs in production at once. See Plans and limits.

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